Are scented candles safe? 

Scented candles containing paraffin wax are harmful to the body and environment. 

We use organic ingredients. Our main ingredient is soy wax which is processed from soybean oil. This is a natural substance found in nature that causes no harm to our bodies. 

What are the differences between soy, coconut, and paraffin wax?

Is my candle biodegradable?


How can I prevent my jar from turning black from the soot?

There are a couple useful tips on how to prevent your candle jar from turning black. 

Do not blow out the candle. This is a mistake most people make. Use a candle snuffer. It's a tool that eliminates the flame in a gentle manner, creating less smoke that rises from the wick which essentially is what makes the jar turn black. 

I am an influencer/journalist. How can I become a New Flame partner?

Thank you for choosing us. We are happy to welcome you to our team. Just follow these simple steps. 

  • Reach out to us on Instagram at

  • Contact us via email at

When you reach out to us, make sure to tell us why you want to work with us and what specific projects you would like to help us with. There's a fit for everyone.